Senior Program Manager – International Business & Strategic Partnerships
Summary
Drive iServeU’s international growth by identifying new markets, forging strategic fintech/banking partnerships, and executing global expansion programs with banks and payment networks.
Job Location: Bhubaneswar
About iServeU
iServeU is a leading Banking
Infrastructure and Embedded FinTech company enabling banks, NBFCs,
fintechs, and regulated financial institutions to accelerate digital
transformation across the APAC region. We empower financial enterprises with
scalable, secure, and API-first banking solutions that redefine how financial services
are delivered. As one of the few certified partners of the National Payments
Corporation of India (NPCI) and Visa, iServeU offers a comprehensive
suite of digital payment and banking solutions, helping institutions innovate
faster and serve customers more effectively.
Why iServeU?
- Trusted Banking Infrastructure Partner across the
APAC region.
- Serving 20+ Banks and 250+ Enterprises across India and international markets.
- Presence in 5 countries, enabling
financial institutions to scale globally.
- Cloud-native, microservices-based platform with 1,200+
microservices and 5,000+ configurable product capabilities through a low-code/no-code architecture.
- Processes 2,500+ transactions per second (TPS) using highly scalable Kubernetes (K8s)-based distributed infrastructure.
- Enables the complete digital transaction
lifecycle, including payments, cash withdrawal, deposits, transfers,
lending, merchant acquiring, and financial inclusion across digital,
branch, and agent-assisted channels.
- Backed by a talented workforce of 500+
professionals, with over 80% dedicated to technology and product
innovation, operating from offices in Bhubaneswar, Bengaluru, and
Delhi.
- Successfully raised USD 8 million in
funding to accelerate product innovation and global expansion.
Learn more:
About the
Job Role
We are seeking a highly
driven and strategic Senior Program
Manager – International Business & Strategic Partnership to work
closely with the CEO and CTO in driving the company's international growth
strategy and key business initiatives. The ideal candidate will play a critical
role in identifying new market opportunities, building global partnerships,
leading strategic programs, and supporting executive decision-making to
accelerate business growth across international markets. This role requires
strong business acumen, exceptional stakeholder management skills, and hands-on
experience in the fintech, banking, or digital payments ecosystem.
Key
Responsibilities
-Collaborate
closely with the management and senior leadership team to drive strategic
initiatives and execute the organization's international business growth
roadmap.
-Identify, evaluate, and develop new business opportunities across global markets, with a focus on banks, fintechs, payment service providers, enterprises, and strategic partners.
-Own the international business pipeline, strategic partnerships, and revenue generation targets across assigned regions, driving sustainable business growth and market expansion.
-Build and manage relationships with CXOs, banking partners, payment networks, regulators, and ecosystem stakeholders.
-Lead strategic programs from opportunity identification through execution, ensuring alignment with business objectives, timelines, and commercial goals.
-Conduct market research, competitor benchmarking, and regulatory analysis to identify emerging trends and expansion opportunities.
-Develop business proposals, partnership models, RFP/RFI responses, commercial presentations, and executive reports.
-Collaborate with Product, Technology, Compliance, Sales, Operations, Finance, and Legal teams to deliver scalable and compliant business solutions.
-Support commercial negotiations, strategic partnerships, and contract execution with international clients and partners.
-Represent the organization at customer meetings, industry events, partner engagements, and international business forums.
-Leverage business development and project management tools such as LinkedIn Sales Navigator, Lusha, Zoho CRM (or equivalent CRM platforms), Zoho Projects, Jira, Microsoft Office Suite, and Google Workspace to manage sales pipelines, customer relationships, executive reporting, and strategic initiatives
Requirements
Required
Skills & Competencies
-Strategic Program Management
-FinTech & Digital Payments
-Strategic Partnerships & Stakeholder Management
-Market Expansion & Business Strategy
-Commercial Negotiation & Business Development
-Cross-functional Leadership & Analytical Thinking & Problem Solving
-Executive Communication & Presentation
-MBA from a reputed institute preferred. Engineering background preferred.
Qualifications
-MBA/PGDM from a reputed institution is preferred.
Experience:
-Proven experience working with international clients, banks, payment networks, fintech companies, or enterprise customers.
-Demonstrated success in driving international business development, strategic partnerships, managing sales pipelines, and achieving revenue targets.
-Strong understanding of the global fintech, banking, and digital payments ecosystem.
