SENIOR PROGRAM MANAGER

Position Summary

Under direct supervision of the Tribal Administration Director, manages the day-to-day operation of the Senior Program. Plans, implements, and supervises senior nutrition and activities programs.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Responsible for the day-to-day operations of the Senior Program; ensures maintenance and upkeep of program vehicles are maintained and updated.
2. Plans, implements, and supervises a senior nutrition program that meets the Senior Nutrition Program requirements; assists in the preparation, packaging, and serving of meals.
3. Coordinates and provides home delivery of meals in accordance with program policy.
4. Responsible for menu planning and submission of weekly food orders; manages and maintains appropriate food inventory, responsible for receiving incoming orders/shipments, unloading and stocking inventory.
5. Ensures compliance with all food service and health requirements established by Tribal, state sanitary, and safety regulations.
6. Plans, coordinates, implements, and supervises culturally appropriate center-based, educational, health/fitness, social and recreational activities. Identifies and distributes nutrition/health information; prepares and distributes monthly menus and activities calendar.
7. Identifies and coordinates with appropriate service providers to ensure health and social service needs of the elderly community are available. Makes appropriate referrals for services as needed.
8. Performs outreach and recruitment activities to encourage eligible participants to begin, increase, and continue participation in center activities; promotes the center and all activities to the community.
9. Responsible for supervision, orientation, and training of Senior Program team members. Conducts annual performance appraisals, ensures all safety procedures are adhered to in accordance with program policy, and ensures all safety certifications are obtained and updated as required.
10. Prepares and maintains daily, weekly, monthly, and annual statistical and administrative reports; collects and maintains accurate service delivery logs, and assists in data collection as required.
11. Conducts needs assessments on eligible participants annually, bi-annually, or as needed. Conducts home visits as required, maintains confidentiality of all registration and needs assessments of participants.
12. Maintains effective working relationships with elderly participants, Senior Program team members, and all members of the general public. Maintains a positive and effective working environment.
13. Participates in program directed training opportunities, pursues appropriate professional development plan, and attends all required meetings.
14. Scans documents into the Records Management electronic system.
15. Drafts, manages, and submits grant reports on state/federal grants as appropriate.
16. Monitors, evaluates, responds, and resolves; concerns, problems, and/or complaints of participants.
17. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia.

Additional Responsibilities

1. Serves as back-up when cooks are unavailable.
2. Performs other job-related duties as requested.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Ability to supervise, lead, and direct the work of assigned team members.
2. Ability to understand and follow verbal and written instructions.
3. Ability to effectively manage time and work under stressful conditions while maintaining an even temperament.
4. Excellent verbal and written communication skills.
5. Ability to operate a computer and general office equipment.
6. Ability to deal effectively and professionally with the general public and be attentive to community member’s needs.
7. Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and on-going support.