Senior Project Manager - (SAP / CRM / Contact Centre / AI)
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Summary
Senior Project Manager in Sydney leading delivery for a client's business separation — transitioning retained business capabilities into the client's technology environment, covering infrastructure services and regulated metering (lead management, case management, help desk). Works across SAP, CRM, contact centre solutions, digital platforms, integrations and vendor partners.
The opportunity Your initial focus will be the transition of retained business capabilities into the client's technology environment as part of a business separation. You will lead delivery supporting infrastructure services and regulated metering, spanning lead management, customer enquiries, case management, help desk support and retailer enquiries. Working across customer applications, contact centre solutions, digital platforms, integrations and vendor partners, you will oversee delivery fr…