Senior QA Engineering Manager
Summary
Leads a team of 8-10 SDETs to ensure quality across Visa's high-volume payment APIs, managing QA strategy, hiring, and cross-functional collaboration in a hybrid London role.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Our Senior Quality Assurance Engineering Managers lead and line-manage 8-10 SDETs in one of our vertical domains, across 4-6 cross-functional teams, that are responsible for ensuring quality across our industry-leading API that has already processed over £50 billion of cross-border transactions for over 5 million end-users, and is available to our clients 24/7.
Our usual team structure consists of an Engineering Manager, Product Manager, Agile Delivery Manager, 4 Software Engineers and 2 SDETs.
- Lead, support, mentor, line-manage and grow SDETs of varying levels of seniority
- Managing productivity of the SDETs across the tribe
- Responsible for the overall quality of engineering output of the domain
- Hiring, retaining, and growing top QA talent
- Drive quality excellence and best quality engineering practices, working closely with QA engineers, software engineers and engineering managers to build high-quality architectures and systems
- Work on QA strategy with the Head of QA to define a roadmap that’s compelling, while collaborating with product management teams across the domain
- Drive both medium and long-term QA objectives and key results with full responsibility for execution across the tribe
- Decides where to invest QA effort by making pragmatic decisions in regards to cost vs value
- Become a domain expert, not only with technical and QA expertise, but also in regards to our product offering and how our products are used by our customers
- Clearly communicate the risks, successes, and missteps as you define and execute on the QA vision for the domain
- Champion change cross-functionally not just across your domain but the whole QA organization
- Embeds our values - Be Human, Better Together & Own It, together with our quality engineering principles in everything we do, leading by example
- Represents the QA organization in the wider engineering and tech community
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.