Senior Relationship Manager

Financial:

• Responsible for the growth of the corporate banking business assigned sector portfolio to ensure set targets for portfolio growth, income and quality are achieved.
  

• Assess and recommend high quality credit facilities for clients within allocated segment and potential clients and thereafter oversee completion of all related security documentation with a view to maximizing earnings and minimizing bad debts. The full process to be handled in a professional and efficient manner and in conformity with Credit Policy requirements

• Identify and develop new business proposals within allocated sector efficiently and expeditiously to ensure that potential new business opportunities with existing and new clients are not lost to competitors

• Generate and improve profitability of allocated sector portfolio of new customer relations

Customer:

Collect and analyse vital data on allocated sector client’s i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will enable you to act as adviser to management on all aspects of assigned accounts relationships

• Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained.

• Develop an intimate understanding of the clients industry/Business, analyse their modus operandi, management practices, judgment of various influential decision makers and market conditions affecting their long term viability, prepare customer account plans of customer plans

• Treat customers fairly and avoid mis/over-selling

Learning and Growth:

• Lead a team of highly motivated individuals and ensure that you assist them to meet their objectives.
  

• Responsible for the Performance management of all Corporate and Commercial Banking staff ensuring effective target setting, monitoring and correct performance measures are done

• Ensure that the staff adheres to the leave guidelines as per NCBA Human resource policy • Ensure the team is well trained in all areas concerning their line of work

• Mentor and discuss career path and growth opportunities. Work with the staff to achieve these opportunities

• Attend all trainings arranged by the Bank

• Discuss career path/growth with line manager at least quarterly

Requirements

Academic Qualifications:

• A Bachelor’s Degree from a recognized university

• A Master Degree in Business Administration (MBA) is an added advantage Experience:

• At least 8 years and above working experience within the credit or front sales environment, 3 of which at managerial level Professional Training:

• Professional qualifications in ACCA, CPA, CFA etc. are an added advantage

• Strong general banking expertise

• Prior experience within the Corporate Banking environment is an added advantage