Senior Research Manager - Brand Health Tracking

PURPOSE

• To contribute to the development of company strategic research framework.
• To build and nurture relationships and credibility with clients.
• To participate on company initiatives and growth of business.
• To inspire, grow your team.

RESPONSIBILITY

• Demonstrate extensive knowledge of market research industry, in order to identify and propose potential opportunities with existing and new clients.
• Manage and foster positive ongoing relationship with key contacts at client portfolio.
• Demonstrate in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client.
• Oversee the team to ensure flawless execution of all market research projects from design to delivery.
• Proactively work with cross-functional department managers.
• Develop, manage and mentor staffs to build client understanding, strategic insight and presentation skills.
• Work with Research Managers and Senior Research Executives to review all proposals and presentations to ensure that they are delivering key thinking on business issues.
• Present compelling insights to client.
• Contribute to and actively manage assigned revenue and profit margin.
• Regularly provide performance feedback and also seek feedback from team members.
• Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life.
• Build the team: allocate tasks among team member & grow juniors
• Challenges existing processes internally and externally.
• Supervised by an Associate Research Director or Research Director.

QUALIFICATIONS

Background:

• At least 7 years of strong Market Research Experience.
• Demonstrate a good application of this market research knowledge.
• Selling of research projects and capabilities.
• Experience in team management and team building.

Soft-skills:

• Good communication skills, written and oral in both Vietnamese and English.
• Sound problem-solving skills.
• Able to work under pressure and meet deadlines.
• Exceptional time management skills.
• Good client service skills.
• Able to build strong links with the rest of the business.
• Able to work effectively in a team and independently.

Personality:

• Proactive / Self-motivated.
• Open to change / Engineer for change.

Education:

Bachelor Degree (or higher) in Business, Social Science, Statistics or related studies.