Senior Safety Supervisor

Experience

• One (1) to three (3) years of experience in airport operations.
• Previous experience as safety supervisor is preferred.

Knowledge and Skills

• Must be fluent in English (spoken and written).
• Knowledge of airport operations, airline procedures, and customer service standards is preferred.
• Ability to communicate effectively with employees, customers, airline representatives, and airport authorities.

Computer Skills

• Proficient in Microsoft Office Suite, including:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Essential Duties and Responsibilities

• Ensure compliance with ISAGO standards, IATA Ground Operations Manual (IGOM), airline customer procedures, company policies, OSHA regulations, and airport authority requirements.
• Maintain and continuously improve the company's Safety Management System (SMS).
• Conduct routine operational safety inspections and audits of ramp, passenger service, cabin cleaning, cargo, and other ground handling operations.
• Investigate workplace accidents, injuries, vehicle incidents, equipment damage, and operational safety events.
• Prepare detailed incident investigation reports, identify root causes, and recommend corrective and preventive actions.
• Monitor implementation and effectiveness of corrective action plans.
• Conduct hazard identification and risk assessments throughout airport operations.
• Maintain safety records, audit documentation, and regulatory compliance files.
• Coordinate internal and external safety audits, including ISAGO audits and customer audits.
• Deliver safety orientations and recurrent training for new and existing employees.
• Monitor employee compliance with Personal Protective Equipment (PPE) requirements and safe work practices.
• Conduct safety meetings, toolbox talks, and awareness campaigns to reinforce a positive safety culture.
• Ensure supervisors and managers follow company accident reporting procedures.
• Review safety performance metrics and prepare reports for senior management.
• Work closely with airline customers, airport authorities, and regulatory agencies regarding safety matters.
• Monitor regulatory updates and implement required changes to company procedures.
• Participate in emergency response planning, drills, and business continuity activities.
• Recommend improvements to operational procedures to reduce safety risks and improve compliance.
• Perform any other duties as assigned by the manager.

Competencies

• Strong problem-solving and decision-making skills.
• Excellent customer service orientation.
• Effective interpersonal and relationship-building skills.
• Strong verbal and oral communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and perform effectively in a fast-paced environment.

Education

• High school diploma, GED, or equivalent required.
• Associate's or bachelor's degree preferred.

Qualifications

• Must possess a valid driver's license.
• Must be able to successfully pass an extensive airport security and U.S. Customs and Border Protection (CBP) background check.
• Must be able to pass a pre-employment and/or random drug screening, as required.
• Must be eligible to obtain and maintain all required airport security credentials.

Physical Requirements

• Ability to work flexible schedules, including days, evenings, nights, weekends, and holidays.
• Ability to work outdoors and in varying weather conditions.
• Ability to stand and walk for extended periods.
• Must maintain a professional appearance.