Senior Sales Account Manager
Posted
Job Summary:
To manage strategic client accounts, oversee complex sales opportunities, and ensure long-term relationship building with key customers. The Senior Account Manager also mentors junior account managers and contributes to high-level business development initiatives.
Taskes and Responsibilities :
1. Sales & Account Operations
- Follow up on all ongoing and high-value deals and ensure
strategic and timely closures.
- Lead complex sales opportunities and expand key and
strategic client accounts.
- Own the preparation and review of large-scale quotations,
renewals, and framework agreements.
- Oversee delivery, logistics, and execution for critical
client projects.
- Manage escalations related to shipments, delivery delays,
or vendor commitments.
- Negotiate pricing, commercial terms, and discounts
directly with vendors and distributors.
2. Client Relationship Management
- Act as the primary relationship owner for strategic and
high-revenue clients.
- Conduct executive-level meetings and regular account
review sessions.
- Develop long-term account plans focused on growth,
renewals, and retention.
- Build trusted-advisor relationships with decision-makers
(IT, Finance, Procurement).
- Lead and manage DEMO and PoC engagements for complex or
strategic opportunities
3. CRM
& Documentation
- Ensure accuracy, quality, and forecasting reliability of
CRM data for assigned accounts.
- Analyze sales KPIs, pipeline health, and revenue
projections.
- Prepare detailed reports and forecasts for management
review.
- Guide Account Managers on proper CRM usage and
documentation standards.
4. Internal Coordination & Follow-up
- Lead coordination with Presales, Operations, Finance, and
Management for strategic deals.
- Act as an escalation point for internal and
client-related issues.
- Mentor and support Account Managers in managing
opportunities and client communications.
- Collaborate closely with sales leadership on priorities
and targets.
5.
Business Development & Growth
- Identify new
markets, verticals, and strategic growth opportunities.
- Develop and
strengthen long-term partnerships with key vendors and technology partners.
- Contribute to
improving sales processes, tools, and customer engagement strategies.
- Play a key role in
high-level client events, executive briefings, and strategic promotions.
Requirements
Qualification (Education/Work Experience):
- Bachelor’s degree in Business Administration,
Information Technology, or a related field.
- Minimum of 4–6 years in B2B IT sales or account
management in the Saudi market.
- Experience in managing sales cycles, client portfolios, and cross-functional
coordination..
- Strong knowledge of the company’s solution areas: Data
Centers, Microsoft Cloud, Cybersecurity, Networking.
- Solid understanding of the Saudi medium-sized business
market.
- Strong, communication, and negotiation skills.
- Fluency in Arabic and English.
- Proficient in CRM systems and Microsoft Office tools.