Senior Sales Manager

POSITION SUMMARY:

• Responsible for driving SMART’s business growth with APAC AI, Datacenter, ODM, and OEM customers by developing and executing account strategies, expanding strategic customer engagement, and achieving revenue, margin, forecast, pipeline, and design-win objectives.
• Focus on developing AI and Datacenter customers across APAC, supporting the global execution of SMART’s AI Factory Platform strategy, and working closely with the India Sales Representative to grow India AI and Datacenter business.
• Lead customer engagement, opportunity development, commercial execution, and cross-functional alignment from opportunity identification through qualification, design win, purchase order, and mass production.
• Requires strong customer relationship management, business development capability, product and solution positioning, and the ability to coordinate with internal teams across Engineering, Applications, Product Management, Marketing, Operations, Supply Chain, Finance, and Quality to ensure customer requirements are effectively supported and business objectives are achieved.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• APAC AI, Datacenter, ODM/OEM Account Strategy
• Develop and execute account strategies to grow APAC AI, Datacenter, ODM, and OEM business while achieving revenue, margin, pipeline, forecast, and design-win objectives.
• New Business Development
• Identify and develop new customers, applications, qualified pipeline, design-in opportunities, design wins, and production revenue.
• Global AI Factory Platform Strategy Execution
• Support SMART’s global AI Factory Platform strategy by aligning regional customer opportunities with global business priorities.
• India AI and Datacenter Business Growth
• Work with the India Sales Representative to develop AI and Datacenter opportunities, including account planning, pipeline development, forecast alignment, and design-win execution.
• Strategic Customer Relationship Management
• Build and manage key customer relationships by understanding customer stakeholders, decision processes, procurement behavior, and technical requirements.
• Customer Engagement and Commercial Execution
• Lead customer engagement activities, including presentations, value proposition communication, pricing, quotations, negotiations, forecast reviews, and order closure.
• Cross-Functional Project Execution
• Coordinate with internal teams to support customer requirements from RFQ, qualification, ES, DVT, PVT, design win, and mass production.
• Product and Solution Positioning
• Position SMART’s AI memory, Flash, DRAM, CXL, and storage solutions to highlight technology value, differentiation, and business impact.
• Business Performance Management
• Maintain CRM records, prepare account reviews, track forecast and project status, identify risks, and drive corrective actions.
• Sales Resource Guidance and Execution Discipline
• Guide assigned sales resources and supporting account teams to improve execution discipline and ensure timely follow-through from opportunity to mass production.