Senior Sales Operations Manager
You provide operational support to APAC go-to-market teams and advise sales leadership through data-driven insights. You improve sales processes, territories, compensation models, forecasting, pipeline analytics, CRM adoption, data hygiene, business reviews, sales enablement, and strategic operational projects.
Responsibilities
- Provide strategic recommendations and business insights through data analysis
- Collaborate with Marketing, Finance, and Customer Success
- Design, implement, and optimize sales processes, territories, and compensation models
- Provide administrative support to sales and customer success teams
- Own sales forecasting, pipeline analytics, and performance dashboards
- Support BDR prospecting, target lists, data uploads, and enrichment
- Drive CRM adoption and forecasting best practices
- Maintain CRM hygiene and territory mapping
- Execute business analysis and territory assignments
- Manage regional Quarterly Business Reviews
- Lead or participate in Salesforce, sales process, market expansion, product introduction, and business analysis projects
- Deliver sales enablement training
Requirements
- 7+ years of experience in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS
- Experience with Salesforce and Salesforce CPQ
- Understanding of sales methodologies and forecasting best practices
- Exceptional presentation and communication skills
- Understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies
- Strong analytical skills with Excel
- Tableau experience is an advantage