Senior Sales Rep

Red Ember is looking for a Senior Sales Consultant with strong knowledge or experience within the shooting, hunting, outdoor sporting, firearms, or reloading industry. The successful candidate will be responsible for driving sales, building strong customer relationships, and providing expert product advice to customers. We are looking for someone who understands the specialist nature of this industry and can confidently guide customers in selecting the right products based on their individual needs.

Requirements

• Drive sales and achieve monthly and annual sales targets.
  
• Build and maintain strong relationships with new and existing customers.
  
• Provide knowledgeable and professional product advice.
  
• Understand customer requirements and recommend appropriate products and solutions.
  
• Handle customer enquiries across in-store, telephone, email and online channels.
  
• Prepare quotations, process orders and follow up on sales opportunities.
  
• Maintain strong knowledge of shooting, hunting, outdoor sporting, firearms, ammunition, reloading and related products.
  
• Assist customers with product selection and provide technical guidance where required.
  
• Follow up on leads, quotations, and prospective customers.
  
• Provide excellent after-sales service and resolve customer queries.
  
• Maintain accurate customer and sales records.
  
• Work closely with the team to ensure a seamless customer experience.
  
• Remain up to date with new products, brands, and developments within the industry.
  

Requirements

• Grade 12.
  
• 3–5+ years of proven sales experience.
  
• Knowledge or experience within the shooting, hunting, outdoor sporting, firearms, or reloading industry is highly advantageous.
  
• Proven track record of achieving sales targets.
  
• Strong product knowledge and the ability to understand and explain technical products.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Strong customer service and relationship-building abilities.
  
• Computer literate with experience using POS, CRM, or ERP systems.
  
• Confident, professional, and customer-focused.
  
• Ability to work independently as well as within a team.
  

Ideal Candidate

The ideal candidate will be a passionate and knowledgeable sales professional with genuine industry exposure, who understands the shooting and outdoor sporting market and can use that knowledge to provide customers with informed product recommendations while driving sales.