(Senior) Sales Specialist, Gastro, Immunology BU (南區)

PRIMARY FUNCTION/OBJECTIVE
The principle responsibility is to assure consistent sales achievement in assigned territory by providing quality products & service, to develop technical & selling skills to ensure customers’ needs are met, to identify opportunities for business within territory while maintaining existing business.

CORE JOB RESPONSIBILITIES
Specific Duties

• Analyze the territory/market’s potential, track sales and status reports.
• Develop and execute sales plan once proposed forecast is approved.
• Implement product sales strategies to ensure sales goals and targets are achieved.
• Utilize selling skills to ensure customer needs are met and territory sales targets achieved through regular customer contact.
• Establish, develop and maintain positive business and customer relationships
• Collect and feedback market intelligence actively to management team
• Ensure all activities in territory are executed with professionalism and comply with AbbVie standards and Code of Conduct.
• Develop and maintain territory and customer records.
• Attend regular departmental meetings to build in continuous feedback mechanisms

Professional Competencies

• Professional Knowledge
• Understand and adopt product, disease and market knowledge to fulfill customer needs Understand product positioning and competitiveness, communicate to customer with effects
• Read and analyze the market, competitor information and potentials
• Fair understanding to territory and healthcare system
• Able to sell by utilizing product portfolio and marketing promotions
• Be a professional problem solver
• Professional Skills
• In Detailing, manage to deliver convincing product knowledge and promotion message by valid customer segmentation
• Able to handle key issues; interact with customer with effective selling skills for mutual solutions
• Adopt Challenger skills to change customer opinions and handle conflicts
• Proactively seeking feedback and react with actions respectively to deliver results
• Customer Management
• Build long-term positive customer relationship, adjust methodology according to segmentation
• Maintaining positive business relationships to ensure future sales
• Manage key stakeholders and opinion leaders with proficient communication skills
• Build efficient information network, foresee opportunities and manage customer status
• SFE & Action Plan
• Plan, execute 90-Day territory management plan with flexibility
• Manage territory resources with timely accuracy
• Utilize SFE and other tools to collect customer data and visit records and further analyze it to plan