Senior ServiceNow Engineer - IRM/GRC

We are seeking a Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. This role combines technical implementation support with long-term platform ownership and operational responsibility, working under the guidance of the ServiceNow Platform Architect.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities
• Support governance, compliance, risk management and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations and workflows
• Perform defect resolution, maintenance and release activities
• Contribute to upgrades, platform optimization and continuous improvement
• Ensure adherence to architecture, governance, security and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in configuration, scripting and integration
• Capability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvement
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal communication skills in English (B2+ level)

Nice to have

• Knowledge of Privacy Management
• Familiarity with ServiceNow Now Assist
• Skills in JavaScript
• Background in Application Support

Benefits

We gather like-minded people:

• Top tech minds driving innovation in AI, cloud and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid by design mode and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities

We provide growth opportunities:

• Career development programs
• Thought leadership, mentoring, soft skills and well-being programs
• Certification (Anthropic, Gemini, GCP, Azure, AWS)
• English classes

We cover it all:

• Stable pay
• Participation in the Employee Stock Purchase Plan with a 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
• Corporate, social and well-being events

Please, note:

• Benefits listed above are available to employees only
• We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
• We will reach out to selected candidates exclusively