Senior ServiceNow Solution Architect
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Summary
Senior architect role owning the design, governance and evolution of an enterprise ServiceNow platform, combining core ITSM Pro with Now Assist, Agentic AI and Virtual Agent conversational workflows to automate digital service delivery across complex multi-system environments.
The Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi-system environments. Your Impact AI & Workflow Innovation: Architect and deploy Now Assist, Agentic AI, and Virtual Agent conversational workflows t…