SENIOR SOFTWARE DEVELOPER
Summary
Senior software developer on the bank's internal IT team who builds and maintains in-house systems and back-end services through the full SDLC, handles service-desk tickets and daily technical support, and assists with UAT and post-production support under banking regulations.
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Job Purpose\:
To participate in the system development lifecycle including the rollout process for implementing in-house systems, back-end services, and system maintenance in order to fulfil the business requirements. In addition to supervise the post production support required to sustain smooth utilization of such systems.
Job Description\:
1. Work closely with the relevant IT Stakeholders to, develop system solutions as per the business
requirements for all required solutions.
2. Develop and maintain required solutions, to ensure alignment with the strategic direction of the
implemented projects and frequent business requirements and demands.
3. Provide analytical support, identify issues and/or changes in business requirements, and propose
changes to systems and/or business processes to fulfil business requirements.
4. Perform the daily technical support tasks and handle the service desk raised tickets related to required
solutions.
developed in house to properly close and reply to customer and user issues.
5. Handle system development projects related to the required solutions and report any risk that may
affect the project deliverables.
6. Report incidents to IT service desk and support in generating monthly reports of all detected and
resolved issues to maintain historical tracking.
7. Adhere to the agreed upon strategy during development life cycles of all None Core Application from
initial analysis to implementation, including providing guidance and assistance to User Acceptance
Testing (UAT), for any consequent feedback/iterations, to ensure smooth transition and integration of
systems to business areas
8. Participate in resolving re-occurring Business/department incidents related to systems to ensure
smooth workflow and efficient system utilization.
Policies, Processes and Procedures
Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Day- to-day operations
Follow the day-to-day operations related to own jobs in the Application Management, Development & Digital Solutions department to ensure continuity of work.
Compliance
Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.