Senior Software Engineer: Cross-Platform Troubleshooting
Summary
Diagnose and resolve complex IT issues across databases, networks, and applications, coordinating with teams to ensure customer problems are fixed.
ITWorx is seeking an experienced engineer in Saudi Arabia to understand customer issues, diagnose root causes across DB, network, and applications, and coordinate with infrastructure, security, and development teams to resolve problems.
The role requires 10+ years of experience, strong SQL, and expertise in web/app server administration (IIS, Tomcat, Nginx) plus ITIL processes. React Native support experience is preferred. This is a full-time position with ITWorx.