Senior Software Engineer - D365 Specialist
Posted Updated 1
view
Summary
Leads the development of an intelligent, agentic AI-powered contact centre using Dynamics 365 and Microsoft tools to enhance enterprise-scale digital experiences for colleagues.
You are: An experienced engineer with deep Dynamics 365, agentic AI and Microsoft ecosystem expertise, ready to lead the build of intelligent contact centre capability at enterprise scale. We are: The EverydayAI and Contact Centre Intelligence teams within End User Experience, creating effortless, intelligent digital experiences that help every colleague perform at their best. Together we will: Build a world-class, fully agentic IT Contact Centre, using Dynamics 365, Microsoft Copilot Studio, a…
What they ask for
Required
- Deep expertise in Dynamics 365
- Experience with agentic AI and Microsoft ecosystem
- Proven ability to build enterprise-scale contact centre solutions
- Experience with Microsoft Copilot Studio