Senior Software Engineer - Fraud Handling
Summary
Senior software engineer at Wise in Budapest building automation, tooling, and AI-driven solutions for fraud investigations. Day-to-day work centers on Java/JVM services, Kafka pipelines, and improving agent/customer workflows, with LLM experience a plus.
- Automation and streamlining of fraud investigation processes
- Improvement of tooling for fraud investigations
- Creation of seamless experience for agents and customers during fraud investigations
- Development of innovative solutions to tackle fraud
- Implementation of AI-driven investigations to enhance accuracy and reduce costs
- Optimization of agent workflows and queue structures to improve resolution speed and operational efficiency
- Fostering partnership between fraud investigators and product team to develop solutions leveraging fraud prevention expertise
- 6+ years of experience with Java/JVM-based projects
- Familiarity with CI/CD pipelines
- Experience with Python or willingness to learn
- Hands-on experience with Kafka or similar technologies
- Strong product mindset and passion for user experience
- Ability to work autonomously and take end-to-end ownership of projects
- Strong communication skills and ability to collaborate with cross-functional teams
- Experience working with large language models in production
- Understanding of machine learning concepts