Senior Software Engineer – Full-Stack, DevOps

Responsibilities

• Lead product development, system integration and architecture design for applications used by public officers through partnership with product managers.
• Manage application development teams and ensure alignment with product roadmaps and requirements.
• Work closely with product managers to translate business requirements into technical product roadmaps, including prototypes to validate business needs and proof of concepts.
• Provide application operational and technical support for products in-scope.
• Ensure product availability, resilience, and security including L2 support in product incident management.
• Serve as the technical lead for in-house software development teams, coaching and managing them to deliver project outcomes effectively.
• Work regularly with engineers to engage in conversations regarding their performance, professional growth, offering constructive feedback, mentoring, and guidance as needed.
• Provide guidance and support to outsourced vendors, ensuring they meet project goals and deliverables.
• Direct and promote good software engineering practices within in-house and outsourced teams, focusing on DevSecOps, Site Reliability Engineering (SRE), and Cloud Computing.
• Drive the adoption of SG TechStack and develop Standard Operating Procedures (SOPs) while providing coaching to teams.
• Partner stakeholders and agencies to prioritize and manage roadmaps for delivering towards product vision incrementally and efficiently.
• Establish practices and tools to encourage a strong engineering culture and maximize engineering effectiveness and impact.
• Help with recruitment of software engineers.

Requirements

• Experience in application architecture, system integration, and data architecture.
• Experience in ServiceNow platform scripting, deep knowledge of ITIL process and core modules like ITSM, CSM, ITOM etc.
• Experience in modern full-stack web application technologies; experience in modern front-end engineering like React (Typescript, Javascript), HTML, CSS, REST/SOAP, Nodejs(Typescript) are preferred.
• Proven track record in leading development teams and managing outsourced vendors.
• Strong knowledge of DevSecOps, SRE, and Cloud Computing practices.
• Excellent communication and presentation skills, with the ability to translate technical concepts to non-technical stakeholders.
• Hands‑on experience in designing and implementing prototypes for proof of concepts.
• Ability to work collaboratively with cross‑functional teams and manage multiple priorities.
• Certifications and experience with CI/CD pipelines, automated testing, and performance tuning are also highly beneficial.