Senior Software Engineer
Summary
Hands-on operational support engineering role (6-month contract, day rate up to $1,000 AUD) on a core platform team at a global SaaS company: diagnosing provisioning failures, writing runbooks, and building recovery automation using Java/Spring Boot, AWS (Step Functions, Lambda, SQS/SNS), and observability tools like Splunk/Datadog.
Salary: Day rate up to $1,000
We're partnering with a global SaaS company to find two Software Engineers for one of their core platform teams.Be part of the distributed infrastructure that powers product capabilities used by millions of customers every day.
This is a hands-on operational support engineering role. If you enjoy hunting down root causes and fixing them properly, you'll love it.
What you'll be doing
- Diagnosing provisioning failures across distributed services and recovering customer state
- Handling internal support requests using runbooks, and writing new ones where they don't exist
- Spotting failure patterns and fixing the root cause, then replaying failures in bulk
- Building tools and automation to reduce manual recovery work
- Improving dashboards, runbooks and knowledge base articles
- Leading initiatives to drive tooling and automation changes, and supporting the mid-level engineers as the senior engineer
- 3 to 5 years (mid) or 5 to 7 years (senior) of software engineering experience
- Strong hands-on Java, ideally Spring Boot microservices and REST APIs
- Hands-on AWS experience
- AWS Step Functions or similar workflow orchestration (Lambda, Temporal, Camunda), plus SQS/SNS
- Proven production troubleshooting using logs and metrics (Splunk, SignalFx, Datadog or similar)
- A self-starter mindset and clear written communication of findings and impact
What's on offer
- 6-month contract with a November start
- Competitive daily rate
- No on-call roster
- Work on a critical platform at real scale
- A strong brand for your CV
