(Senior) Solution Consultant APAC (Japan)
Posted Updated
This role acts as a technical advisor throughout the customer journey, from opportunity identification and solution design to project delivery. The individual works closely with customers to understand business challenges, develop tailored solutions, and lead Proof of Concepts (PoCs). They deliver presentations, workshops, and technical enablement activities for customers and channel partners. The role also supports project implementation by ensuring a smooth transition from pre-sales to delivery and providing ongoing technical expertise.
- Opportunity identification & Customer Proposal
- Presentation & Stakeholder Communication
- Prepare and deliver presentation and demos to client stakeholder
- Explain complex technical concepts in a clear, business oriented way
- Customer Discovery
- Identify and clarify customer business challenge
- Analyze existing systems and workflows
- Solution Design & Proposal
- Design and propose solutions that address customer challenge
- Preparing requirement definition documents and proposals
- Fit/Gap analysis and RoI assessment & proposal
- Presentation & Stakeholder Communication
- PoC
- Scoping & Planning of PoC
- Work closely with the client to define the PoC objective, scope and customer success criteria
- Identify the process, features and technologies will be validated
- Develop realistic plan including timeline, required resources and key milestones
- Setup & Configuration
- Configure tools, platform installations
- Setup any needed environment
- Prepare test data, integrations and any customization needed
- Execution & Validation
- Work hands-on to execute the PoC, performing necessary tests and validation steps
- Monitor technical and functional performance
- Address issues promptly and closely with HQ technical team
- Documentation & Results analysis
- Document the PoC result clearly including lessens learned and areas of improvement
- Analyze the PoC met the customer success criteria and identify gaps for next steps
- Provide proposal for production deployment
- Scoping & Planning of PoC
- Market/Customer technical enablement
- Empowering technical stakeholders in prospect to move forward + build “advertising tower” with key influencers/ambassadors with community
- Conduct and perform end customer hands-on workshop
- Buzzing and promoting as an evangelist around technologies/solutions
- Channel Partner Support
- Joint call with Channel partner for deliver presentation and demos to end customer stakeholders
- Help Channel partner to providing proposal in the matter of technical
- Help Channel partner to delivering PoC and will be a focal point of AMDT for delivering all technical matters work closely HQ Channel team
- Channel partner technical enablement: Prepare and deliver updates on regular basis re solutions/road map/recent technical environment ork closely HQ Channel team
- Project Delivery Support
- Bridging the gap between pre-sales phase and delivery
- Transition project knowledge and solution designs to the delivery team
- Ensure everyone understands the agreed-upon scope, objectives, and success criteria
- Provide technical and business context to avoid misalignment
- Active Involvement During the Project
- Participate in project kick-off meetings and initial workshops to reinforce vision and goals
- Stay engaged throughout the project as a trusted advisor or technical subject matter of expert
- Be available to clarify solution design details or address changes in client requirements
- Change management & risk mitigation
- Supporting User Acceptance and Rollout
- Bridging the gap between pre-sales phase and delivery
- Minimum of 5 years’ experience in Pre-sales, Sales Engineering, Solution Architect or Technical Consulting in a customer-facing role
- Knowledge of industrial products and applications like PLC, DCS and HMI Platform software/hardware provided by major OT vendors like Mitsubishi Electric/Omron/Yokogawa/Toshiba/Siemens/Rockwell.
- Well understanding of Cyber security requirements in OT environment including its compliance with standards like IEC62443/NIST CSF and ISO27001.
- Advanced in English
- Flexibility for travel including oversea travel
- Experience in people management (eg. SE manager) will be plus
- Knowledge of industrial products and applications like PLC, DCS and HMI Platform software/hardware provided by major OT vendors like Mitsubishi Electric/Omron/Yokogawa/Toshiba/Siemens/Rockwell.
- Transformative Opportunities & Inclusive Culture: Be part of a dynamic, evolving company where growth is encouraged, your contributions are valued, and where you collaborate and thrive within a diverse, supportive community.
- Rewarding Performance: Benefit from a competitive, performance‑oriented compensation package designed to celebrate your achievements and reward the value you bring.
- Flexible Work Options: Work how you work best – remotely, hybrid, or from our state-of-the-art office.
- Continuous Learning: we support your personal and professional growth.
- Celebrating Milestones: Enjoy special bonuses and gifts for significant life events like marriage, the birth of a child, or your anniversaries with us.