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Smartdeer Services Centre

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Senior Solution Pre Sales & Sales

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Salary: $1 per year

Senior Solution Architect (Pre-sales & Sales)

Location: Kuala Lumpur, Malaysia

Language Requirements: Fluent in Mandarin (Required), Fluent in English (Working Language)

About Us

We are an enterprise-grade big data and AI infrastructure software provider dedicated to building databases, big data platforms, and AI platforms. Our products are widely used in industries such as finance, government, energy, and manufacturing. As we accelerate our expansion into the Southeast Asian market, we warmly invite a senior consultant who understands both technology and sales to join our Kuala Lumpur team and jointly develop the Malaysian and surrounding markets.

Job Responsibilities

Pre-sales Technical Support: Deeply understand customer business scenarios, conduct product demonstrations, technical solution presentations, and POC test support, as well as answer technical questions from customers.

Sales Opportunity Identification and Pipeline Advancement: Actively explore the Malaysian market, identify potential customers, build sales pipelines, and complete the full-process loop from leads to deal signing.

Customer Relationship Management: Maintain relationships with existing customers, explore up-selling and cross-selling opportunities, and enhance customer satisfaction.

Proposal Writing and Bidding: Draft technical solutions and bidding documents, participate in commercial negotiations, and assist in formulating pricing strategies.

Market Insights: Collect competitive intelligence and market dynamics, provide product feedback, and assist in optimizing regional market strategies.

Cross-team Collaboration: Work closely with headquarters product, R&D, and delivery teams to ensure successful project implementation.

Job Requirements

Bachelor's degree or above, with majors in Computer Science, Software Engineering, Information Technology, or related fields preferred.

5+ years of pre-sales or sales experience, with the ability to independently complete pre-sales solutions and sales loop closures.

Fluent in Mandarin (listening, speaking, reading, writing) as a working language; fluent in English, able to communicate effectively with local customers and headquarters.

Based in Kuala Lumpur, willing to travel within Malaysia and Southeast Asia.

Excellent communication, presentation, negotiation, and stress-tolerance skills.

Priority Order (By Priority Level)

Tier 1: Database Field Experience (Top Priority)

Pre-sales/sales experience with database or data platform products such as OceanBase, Oracle, Databricks, Snowflake, etc.

Familiar with database architecture, data warehousing, and big data technologies, with the ability to independently conduct technical exchanges and solution design.

Tier 2: Cloud Vendor Experience

Pre-sales/sales experience with cloud vendors such as Alibaba Cloud, AWS, Azure, GCP, etc.

Familiar with cloud products (compute, storage, database, big data services) and cloud migration solutions.

Tier 3: SaaS Software Sales/Pre-sales

Sales or pre-sales experience with enterprise-grade SaaS software, familiar with subscription-based business models.

Ability to quickly learn complex technical products.

Bonus Points

Having customer resources in industries such as finance, government, telecom operators, etc., in Malaysia. Experience with big data, AI, and data mid-office projects. Familiar with the business environment and culture in Southeast Asia

Skills

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See also

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