Senior Solutions Architect (HYBRID TO WORCESTER, MA)
We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid work arrangement.
POSITION OVERVIEW:
The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.
This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions.
This is a full-time, exempt position.
IN THIS ROLE, YOU WILL:
Solution Architecture & Leadership
Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives.
Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions.
Develop architecture roadmaps aligned with enterprise architecture standards and business objectives.
Lead architecture reviews, design workshops, and technical governance processes.
Provide technology leadership throughout the software development lifecycle.
P&C Insurance Domain
Design solutions supporting P&C insurance capabilities including:
Policy Administration, Underwriting, Claims, Billing
Agency/Broker Portals
Customer Self-Service Platforms
Rating and Pricing
Regulatory and Compliance Requirements
Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms.
Digital & Customer Experience
Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences.
Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers.
Ensure high availability, security, performance, and scalability across customer-facing solutions.
Cloud & Emerging Technologies
Lead adoption of cloud-native architectures on Microsoft Azure.
Define containerization and deployment strategies using Kubernetes.
Evaluate and implement Generative AI (GenAI) use cases such as:
Intelligent customer service
Claims automation
Knowledge assistants
Underwriting support
Document processing and summarization
Drive integration strategies leveraging APIs, microservices, and event-driven architectures.
WHAT YOU NEED TO APPLY:
Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
10+ years of IT experience with 3+ years in Solution Architecture roles.
Property & Casualty (P&C) Insurance industry experience required.
Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)
Proven experience leading large-scale enterprise transformation initiatives.
Experience working with distributed Agile teams.
Strong hands-on experience in Java-based Full Stack Development:
Java
Spring Boot
Microservices Architecture
React, Angular, or modern JavaScript frameworks
Mainframe experience is a plus
Extensive experience with workflow and BPM platforms such as Pega
Cloud & Infrastructure
Microsoft Azure Cloud
Azure Kubernetes Service (AKS)
Docker and Containerization
Kubernetes
CI/CD pipelines and DevOps practices
Integration & APIs
API-led architecture
Enterprise Integration Patterns
Event-driven architecture
Messaging platforms (Kafka, Azure Service Bus, etc.)
Mobile & Customer Applications
Experience architecting and delivering:
Mobile applications (iOS/Android)
Customer self-service portals
Agent/Broker portals
Digital claims and policy servicing platforms
Generative AI
Experience implementing Generative AI solutions using:
LLM-based applications
RAG (Retrieval-Augmented Generation)
AI-powered chatbots and assistants
Intelligent document processing
P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar.
Experience with domain-driven design (DDD).
Azure certifications and cloud architecture certifications.
Experience with data and analytics platforms supporting insurance operations.
Strong understanding of security, compliance, and regulatory requirements within the insurance industry.
Strategic thinking and architecture leadership
Excellent stakeholder management skills
Strong communication and presentation abilities
Problem-solving and analytical mindset
Ability to influence executive and technical teams
Mentorship and technical leadership