Individual performance measures (KPIs) required of the job that align with company goals and ensure accountability for the delivery of measurable results and clear linkage to the Performance Management Process (PMP)
Keys Results (KPI’s) | Result Measurement (Metric) |
Delivery of timely and cost effective IT solution that meets business requirements | Variance of schedule (planned versus actual) within 5% |
| Meet or exceed stated business objectives in terms of system requirements, module timeline and scope of work | Variance of schedule (planned versus actual) within 5% |
Manage Service Level Agreement (SLA) and Application Maintenance Service (AMS) of outsourced vendors | All reported incidents are closed and all assigned enhancements are completed as specified in the SLA |
Manage and control project budget | Variance of schedule (planned versus actual) within 5% |
KEY ACCOUNTABILITIES/JOB DUTIES | % OF TIME |
| Work with business management to align with business direction and address all escalations | 20% |
- Application Support
- Ensure application security, audit and process compliance for systems in managed project, support and enhancements
- Ensure Subject Matter Experts(SME) for the supported application systems are available
- Ensure 24 x 7 applications availability and applications performance
| 30% |
- Software Development
- Performs or Assists in solution design, configuration or development and unit testing for new projects and enhancement requests
- Track and monitor enhancement and support deliverables by service providers (e.g. AMS) as specified in the SLA
- Track and monitor project deliverables by product team as per agreed timeline
| 50% |
Required Education | Degree in Computer Science or related disciplines or equivalent work experience |
Experiences | Must Have Need to have 6+ years development experience with Angular 14+ or React UI frameworks - Angular Material: Proficient in implementing responsive and accessible UI components using Angular Material Design.
Good understanding on RESTful/SOAP Webserveices Working knowledge on Azure Devops Experience on Project management using Agile methodology.
Good to Have - UX Design experience
- Experience in designing, maintaining, or consuming internal/shared UI libraries across projects.
- Working experience on Atlassin Jira
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Skill Sets | Process driven with ability to interact with business users to gather business requirements and confirm solution design Ability to analyze business requirement and transform into system process - Working Knowledge in freight forwarding / consolidation and/or 3rd Party Logistics industry will be advantages, particularly in ocean freight.
- Hands-on approach to problem solving, attention to detail and creative solution design
- Team player and able to manage in diverse workforces
Superior presentation and communication skills, both written and oral
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Language Skills | |