Senior Specialist - Contract - Sydney/ Melbourne

Urgent requirement of Senior Specialist - Contract - Sydney/ Melbourne Requirements Role Summary The Senior Specialist is a role within Contact Centre Platforms team, supporting the day-to-day operations of HDC services. The role works closely with support (L1/L2/L3), Operations and business team to ensure smooth operation of contact centre services. Key Responsibilities Operational Support & Monitoring · Perform basic platform monitoring using dashboards and tools · Execute routine health chec…