Senior Strategy & Business Designer

A dynamic design firm in Italy is looking for an experienced Business and Service Designer to join their team. The ideal candidate will meld service design expertise with business acumen to create user-centric services that align with business objectives. You will drive end-to-end service strategy, collaborate across teams, and cultivate client relationships. This role demands exceptional communication skills and fluency in both English and Italian, with a strong focus on innovation and business impact. Own the service vision, from concept to implementation. Develop detailed service maps and user journeys. Work closely with clients and internal teams. Proven track record of translating complex business needs into innovative service solutions. Experience in strategic analysis and process mapping. Strong communication skills to articulate complex service concepts.