Senior Studio Lead - Lakewood Ranch Full Time
Posted Updated
JETSET Pilates is a modern, music-driven Pilates brand redefining the boutique fitness experience. The Senior Studio Lead is an elevated Studio Lead position that serves as an extension of the General Manager —creating exceptional client experiences, supporting our instructors, and keeping daily operations running smoothly. Equal parts hospitality leader and studio ambassador, they help grow our community by connecting with clients and confidently guiding them toward the memberships and packages that support their goals. If you thrive in a fast-paced environment, love connecting with people, and take pride in creating a welcoming community, we'd love to have you on our team!
WHAT YOU'LL DO
Drive Sales & Retention
• Partner with the General Manager and studio team to achieve membership, retention, utilization, and revenue goals.
• Support studio sales initiatives, promotions, and community events that generate leads and drive membership growth.
Deliver Exceptional Client Experiences
• Deliver exceptional client experiences by modeling premium hospitality, building strong client relationships, and, when certified or eligible to complete JETSET instructor certification, supporting the studio through class instruction as needed.
• Deliver a five-star first-visit experience by welcoming new clients, orienting them to the studio and class experience, anticipating their needs, and following up after class to help them feel confident and connected.
Drive Operational Excellence
• Elevate Studio Lead performance through real-time coaching, hands-on development, and consistent reinforcement of JETSET standards.
• Create stronger day-to-day execution by serving as a trusted resource, solving routine issues, and helping the team operate confidently and independently.
• Protect consistency across the studio by identifying recurring gaps in performance, training, or execution and partnering with the General Manager to address them.
AVAILABILITY
• Expected Schedule: Wednesday–Sunday, approximately 35–40 hours per week, with flexibility based on studio needs and events.
• Flexibility to support occasional coverage needs and local marketing/community activations is an important component of the role.
COMPENSATION & BENEFITS
• Competitive hourly pay
• Employee discounts
• Complimentary or discounted JETSET Pilates classes
• Training & development
• Growth opportunities
*Compensation, benefits, scheduling expectations, and employment policies may vary by franchise owner.
CAREER GROWTH
JETSET is committed to developing future leaders. This role has the opportunity to grow directly into a General Manager, receive scholarship for instructor training, or support new studio openings as the brand continues to expand.
As published by lever · 3 questions · 3 written answers
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, Portfolio URL, Other website, Instagram URL
- How many years of experience do you have in a fast-paced, customer-facing role that requires multitasking and strong attention to detail? optional
- What customer-service, scheduling, point-of-sale, or CRM systems have you used, and how do you approach learning new technology? optional
- How comfortable are you with client outreach (e.g. making calls, sending emails, and texting)? optional