Senior Support Engineer (Azure/365)
Posted
Salary: £40,000 - 45,000 per year
Requirements:- Around 5+ years of experience in IT support, infrastructure, or engineering
- At least 2–3 years of experience operating at 3rd Line or Senior Engineer level
- Previous experience in an MSP or multi-customer environment
- Strong hands-on knowledge of Microsoft 365, Azure, and Active Directory
- Good understanding of networking, including firewalls, VPNs, routing, and switching
- Experience with virtualisation technologies such as VMware or Hyper-V
- Strong diagnostic, troubleshooting, and root cause analysis skills
- Demonstrable experience delivering infrastructure or cloud projects, migrations, or implementations
- Ability to drive, due to the client location
- Microsoft certifications such as AZ-104, AZ-305, or MS-102, and ITIL, CCNA/CCNP, CompTIA, or relevant vendor certifications would be advantageous
- Take technical ownership of complex incidents, service requests, and infrastructure projects
- Provide support across Microsoft 365, Windows Server, Exchange, Azure, cloud infrastructure, Active Directory, and identity management
- Support VMware, Hyper-V, Citrix, and networking technologies, including LAN/WAN, VPNs, firewalls, routing, and switching
- Work with backup, recovery, cybersecurity, server, storage, and wider infrastructure solutions
- Support SaaS and line-of-business applications, automation, and emerging AI technologies
- Help design, build, and deploy infrastructure and cloud solutions
- Deliver hands-on technical support and project work across a diverse customer base
- AI
- Active Directory
- Azure
- Citrix
- Cloud
- Hyper-V
- Support
- ITIL
- LAN
- Microsoft 365
- VMware
- Windows
- Office 365
More:
We are partnering exclusively with a leading consultancy seeking a Senior Support Engineer with experience supporting Azure and Microsoft 365 environments. This broad 3rd Line and infrastructure engineering role suits someone from an MSP or multi-client environment who wants to stay technically hands-on. The salary is £45,000, and the role is based in Sittingbourne on a hybrid basis, with three days onsite. The interview process has two stages, with an ASAP start preferred.
last updated 41 week of 2026