Senior System Administrator/ Assistant IT Manager - VIP account

Salary: $35,000 – $45,000 per month

Responsibilities

• Act as the key IT contact for key accounts and VIP customers.

• Gather and manage IT requirements from customers, operations, and business teams.

• Support RFI, RFP, and RFQ responses, including solution proposals and cost estimations.

• Coordinate with IT Project Managers to ensure smooth project handover and implementation.

• Provide IT consultation during customer meetings and business development activities.

• Proactively identify opportunities to improve IT processes and service delivery.

Requirements

• Degree in IT, Business, Engineering, Supply Chain, or related disciplines preferred.

• Minimum 3 years' experience in IT key account management or customer-facing IT solutions roles.

• Knowledge of WMS and familiarity with RFI/RFP/RFQ processes preferred.

• Strong communication, good client facing skills, stakeholder management, and problem-solving skills.

• Customer-oriented, proactive, and able to work under pressure.

• Good command of spoken and written English and Chinese.