Senior Systems Analyst - .NET/MSSQL (Health Finance)
Summary
Provide 24/7 application support and maintenance for ASP.NET/MSSQL outpatient systems at Singapore's national health tech agency: monitor system health, coordinate patching, upgrades and DR exercises, liaise with vendors and users, and support testing, deployment and UAT. This is a 1-year agency contract role, renewable based on performance.
Position Overview
Provide application support and maintenance for ASP.NET-based outpatient systems, ensuring system availability, stability, and timely resolution of incidents and service requests. Participate in a 24/7 standby support roster and work closely with users, vendors, and technical teams to troubleshoot issues, implement fixes, and support production operations.
Support system enhancement and project activities, including testing, deployment, upgrades, UAT coordination, and post-implementation support. Candidates should possess strong problem-solving skills, be able to work independently, and demonstrate experience in stakeholder engagement, vendor management, and application support within a fast-paced environment.
This is a 1 year agency contract role, renewal subjected to performance.
Role & Responsibilities
- Provide 24/7 primary application maintenance support, when required
- Monitor closely and review system health and performance of business applications, including servers, internal/external interface endpoints and databases
- Coordinate and participate in regular system maintenance, patching and upgrade activities, including yearly disaster recovery exercises
- Liaise closely with various support teams to test and deploy application patches, defect fixes to production environment in accordance with project methodologies and policies
- Liaise closely with vendors to troubleshoot application bugs, evaluate potential fixes, testing and deployment of fixes to production
- Liaise closely with business users & other Synapxe teams and build good rapport.
- Participate in hospital’s business contingency activities, eg, mass casualty/contact tracing exercise, call tree/BCP table top exercise, etc
- Manage the setup and configuration of systems
- Experience in application and helpdesk support.
Requirements
- Diploma/Degree in Computer Science, Computer Engineering or equivalent
- Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL
- Strong analytical and problem-solving skills, and ability to work independently
- Result and customer oriented with multi-tasking capabilities
- Ability to work under a fast-paced and dynamic environment
- Active team player and communicate effectively with others
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