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Open Group

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Senior Systems Engineer

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Summary

Hands-on senior systems engineer who owns and technically leads Open Group's internal Workplace Technology stack — Jamf, Google Workspace, Cloudflare Zero Trust, Okta and Freshservice — managing it as code, while building toward AI agents handling most level 1 triage. Based in Sydney, on-site.

This role exists to own the core stack of our Workplace Technology team: the systems that give our people their devices, identities, access and support. You will be the technical lead for Jamf, Google Workspace, Cloudflare Zero Trust, Okta and Freshservice, managing them as code wherever possible. You will also help us reach a clear goal: AI agents handle the majority of level 1 triage, so our people spend their time on the problems that need a human. This is a hands-on senior role reporting to…

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