Senior UX Language Researcher - Variable Staffing Pool
Summary
Senior UX Language Researcher analyzes healthcare conversational transcripts to improve language accuracy and user experience in Humana's digital platforms.
Become a part of our caring community Who We Are With relentless consumer-centricity, Humana's Experience Design team, within the Consumer Digital organization, strives to eliminate friction in today's healthcare ecosystem so consumers feel confident, respected, and heard in the decisions affecting their health. The Senior UX Language Researcher (VSP/PT) must have a passion for data, efficiency, accuracy, and should be capable of: Analyzing conversational transcripts for industry standard metr…