Senior Vice President, Client Executive (Korea Asset Servicing)
Description
We’re seeking a future team member for the role of SVP, Relationship Manager to join our Asset Servicing Korea team. This role is located in Korea (Seoul).
In this role, you’ll make an impact in the following ways:
The Relationship Manager – Korea is responsible for leading a portfolio of strategic institutional client relationships in Korea, with a focus on relationship stewardship, client satisfaction, service coordination, and long-term partnership.
The incumbent will serve as a senior relationship partner to clients, engaging key stakeholders to understand their priorities, coordinate the firm’s expertise, and support effective delivery across complex institutional relationships. Success in this role requires strong market credibility, deep knowledge of the Korean financial-services landscape, sound judgment, and the ability to bring together internal teams in a coordinated, client-focused manner.
In this role, you'll make an impact in the following ways:
• Manage a portfolio of strategic institutions in Korea, with accountability for relationship quality, client satisfaction, service continuity, and retention.
• Develop and maintain relationship plans that reflect each client’s priorities, governance requirements, service model, and key areas of engagement.
• Build and maintain trusted relationships with senior client stakeholders, including executive-level decision-makers and key contacts across institutions.
• Act as a consultative relationship partner by understanding client priorities and coordinating the firm’s capabilities, expertise, and resources to support their objectives.
• Partner closely with product, solutions, client service, operations, and functional teams to provide consistent, joined-up support across the client relationship.
• Monitor relevant market, regulatory, competitive, and industry developments in Korea, and share insights with internal stakeholders to inform client engagement and relationship strategy.
• Work closely with legal, compliance, risk, operations, and other internal partners to support effective execution and ensure that applicable governance, risk, and compliance requirements are met.
• Foster strong internal collaboration and a “connect-the-dots” approach across the firm to provide a seamless and differentiated client experience.
• Maintain a high level of intellectual curiosity and market awareness, remaining current on the firm’s capabilities, industry developments, and evolving client priorities.
• Provide coaching, guidance, and informal mentorship to junior or less experienced client coverage colleagues, where appropriate.
To be successful in this role, we’re seeking the following:
• Bachelor’s degree or equivalent combination of education and experience required; advanced or graduate degree preferred.
• Typically 10+ years of relevant experience in financial services, with strong exposure to institutional clients in Korea.
• Demonstrated experience in a senior client-facing, relationship management, client service, product, or markets-related role.
• Strong understanding of the Korean market, including client expectations, regulatory considerations, competitive dynamics, and industry trends.
• Proven ability to manage complex institutional relationships and coordinate support across a broad range of products, services, and internal teams.
• Experience supporting large and sophisticated institutions, with the ability to navigate complex stakeholder environments and long-term decision-making processes.
• Strong judgment, negotiation capability, and ability to balance client priorities with the firm’s strategic, operational, risk, and governance requirements.
• Excellent communication, presentation, and stakeholder-management skills, with the ability to engage credibly with senior external and internal audiences.
• Korean and English language capability strongly preferred, together with sensitivity to local market practices and cultural nuances that support relationship building and trust.
• Veteran Benefit Holders Preferred (국가유공자/보훈대상자 우대)
Leadership / Organizational Scope
• Expected to operate with a high degree of independence, accountability, and seniority in the market.
• May provide day-to-day guidance, mentoring, and subject-matter support to less experienced team members.
