1000 NORTH LLC

Discussion

Server

Open 19d

The Server’s main functions are to provide a unique and memorable dining experience through professionalism, food and beverage knowledge and attentiveness to all guests. The Server is responsible for representing the restaurant with the highest level of service while selling and serving an upscale dining experience.

DUTIES AND RESPONSIBILITIES

The primary duties and responsibilities include, but are not limited to the following:

  • Perform all operational functions as a Server and Server Assistant
    • Ensure all service stations are stocked and replenished
    • Provide service to tables within a station as determined by management
    • Clear and reset tables
    • Maintain working knowledge of the menu
    • Sell and serve alcohol and food items and run food from the kitchen to the tables
    • Process food and beverage orders into the POS immediately, collect payment from guests, transfer checks/guests
    • Cash handling reconciliation and pay out of staff gratuities
    • Maintain side-work including but not limited to polishing glassware and silverware, folding napkins, etc.
  • Ensures that all menu items served meet the established specifications and standards
  • Drive food and beverage sales through exceptional and consistent service and genuine hospitality
  • Assist with the organization of the service stations, maintain deliveries and cleanliness of areas
  • Promote teamwork and interact with employees in a fair and professional manner
  • Maintenance and cleanliness of all service and dining areas
  • Maintain knowledge and practice the company’s mission and vision, policies and procedures, and employee handbook
  • Communicate all service related, issues, concerns and innovations with Service Manager
  • Create and maintain a positive, safe and healthy work environment
  • Be a role model and lead by example in terms of professionalism, positive attitude, taking initiative, work ethic, work performance, etc.
  • Knowledge of the menu; food and beverages
  • Responsible for building dining clientele
  • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
  • Anticipate guest’s needs and offer assistance before the guest’s request for it
  • Maintain a positive, pleasant, attitude in the workplace
  • Provide exception guest service through clear communication, highest level of service and professionalism
  • Other duties as assigned
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