Server

Join the Eli’s Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Eli’s Servers are the representative of the restaurant to guests. Servers are responsible for guiding guests through the Eli’s experience. Eli’s Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

Essential Functions

• Oversee and guide guest’s complete dining and restaurant experience
• Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
• Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service
• Adhere to all company service standards and protocols
• Confident and correct use of POS system for order entry and payment processing
• Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction
• Maintain a sanitary environment for incoming and outgoing guests including but not limited to sanitizing tables and chairs and sanitizing bathrooms between guest use.
• Ensure proper table maintenance, including water service, pre-bussing, etc.
• Help to set up and break down tables, chairs, plants, and canopy for patio service
• Label and package to go items pertaining to pre-order takeout
• Ensure guests are charged correctly and receive proof of payment in a timely manner
• Communicate respectfully with chefs (and kitchen team) as necessary
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Assist in maintaining the cleanliness of service tools and service areas
• Stocking and preparing service related items, setting server stations and the like
• Adhere to grooming and dress code standards