Server

Position Overview
The Server provides attentive, table-side food and beverage service in the main dining room, delivering a consistent, polished guest experience through professionalism, menu knowledge, and service excellence.

The Environment

At Exmoor, we take pride in fostering a safe, close-knit, family-orientated work environment. We believe that a positive and supportive atmosphere not only enhances productivity but also creates a sense of camaraderie among our team members. We encourage collaboration, open communication, and mutual respect, ensuring that everyone feels valued and appreciated. Together, we strive to create lasting memories for everyone on the property and forge strong relationships, making our workplace an enjoyable and fulfilling place to be.

Our Simple Truth

Appreciation is the heart of Everything.

Our Mission Statement

We demonstrate Whole-Hearted Hospitality through effort, recognition, innovation, and service excellence; doing so creates great experiences for our members and each other.

Our Core Values

Support and improve the Club with everything we do.

Protect our family-oriented workplace environment.

Inspire each other and work together as a team.

Respect, appreciate, and empower one another.

Innovate- never stop learning, evolving, and growing.

Tradition- honor the past and help shape our future.

The History

Founded in 1896 as Illinois' third golf club, Exmoor is a private, full-service country club, located in Highland Park, Illinois, 28 miles north of Chicago. With a championship golf course designed by Donald J. Ross, Exmoor continues to fulfill its original mission as a family club devoted to the game of golf, while offering a growing range of sports and social opportunities. Sports at Exmoor include golf, curling, tennis, swimming, ice skating, platform tennis, cross-country skiing, and the fastest-growing sport in America, pickleball. Members of all ages enjoy a year-round schedule of exciting social activities.

The Club's mission is to provide the finest golf, sporting, and social experiences for its community of member families and their guests all year long.

Responsibilities
The primary focus of this role is to lead guest dining experiences with confidence, consistency, and a strong understanding of menu offerings and hospitality standards.

• Greet and seat guests courteously, offering personalized attention whenever possible
• Check in with guests throughout the meal to ensure satisfaction and promptly address additional requests or special needs
• Monitor tables continuously to anticipate needs without interrupting the guest experience.
• Present menus and take accurate food and beverage orders, providing menu guidance and thoughtful recommendations
• Maintain thorough knowledge of the food menu, daily specials, and seasonal offerings.
• Understand Basic spirits, wine, and beer knowledge and how beverages pair with meals.
• Serve food and beverages in accordance with established service standards and timing expectations
• Execute tableside service when required (wine presentation, dessert service, finishing touches).
• Follow proper wine service standards, including opening, pouring, and decanting when necessary.
• Communicate guest orders clearly and efficiently to kitchen and bar teams using POS or handheld systems
• Collaborate closely with bussers, food runners, and hosts to maintain smooth and efficient service flow
• Process guest payments accurately, including cash and card transactions, and present bills professionally
• Complete opening, closing, and side work duties in alignment with service standards