Server - Family Grill

Position: Server

Report To: Manager on duty

Job Summary:

Provide quality food and beverage service to club members and guests

Responsibilities to include:

· Arrive on time and in proper uniform

· Set up server stations

· Ensure dining room and patio is properly set

· Ensure the dining room and patio is clean and member ready

· Greets guest when arriving

· Provides immediate attention to all members and guests upon seating

· Addresses member by last name during service

· Distributes menus

· Suggest menu items

· Knows daily soup, lunch, and dinner specials

· Takes cocktail and beverage orders for members and guests

· Orders drinks from the bartender and communicates clearly with the bartender

· Serves cocktails and beverages from the right

· Takes food orders for members and guests

· Turn in clearly written food orders into the kitchen

· Communicates with kitchen about any special cooking instructions

· Assembles food on tray

· Runs food from kitchen to table

· Serves food from the left to members and guests

· Ensure member and guests are satisfied

· Replenishes drinks, munchies, rolls, cheese toast, melba toast and butter as needed

· Clears soiled dishes from the right and deliver the dishes to the bussing area

· Suggest and serves dessert, coffee and after dinner drinks

· Ensures all items are rang in correctly on all checks

· Presents bill to correct the member with the correct member number

· Keeps tables, dining room, and bus station clean and organized

· Answer telephone properly and take food and beverage orders, as well as messages for members, staff, and management

· Assist team members with tasks when needed

· Advise management of any problems or complaints as soon as they occur

· Communicates clearly with staff, members, and management

· Attends pre shift at 11am and 5pm Tuesday-Friday and Saturdays at 5pm

· Performs clean-up and closing duties

· Cleans, rolls, and properly puts away silverware after each evening

· Restocks sugar caddies, salt and pepper, cracker baskets, server stations and member stations

· Vacuums dining room when needed

· Provides superb customer service to every member and guest

Experience and Qualifications:

Position requires lifting of up to 50 pounds on a regular basis. Must be able to stoop and bend on a regular basis.

Prior Food and Beverage experience.

Current TABC Certification and Food Handler Certification