Server

📍 Location: Snowmass Club | Snowmass Village, CO
👥 Reports To: F&B Manager and F&B Director
📌 Supervises: None
📋 Classification: Non-Exempt

Snowmass Club is looking for a friendly, professional, and service-oriented Server who takes pride in delivering exceptional food and beverage experiences. The ideal candidate is attentive, knowledgeable, and personable, with a passion for hospitality and the ability to anticipate members' and guests' needs. This position plays an important role in creating memorable dining experiences through outstanding service, menu knowledge, and genuine hospitality.

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🌟 What Guides Us

OUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of home

OUR VISION – To be the Club of choice for work & play

OUR VALUES – Y.E.S.

✅ You Elevate Service – Excellence lives in the details
🤝 We Are One Team – Support each other and win together
🎭 Be A Host – Anticipate needs and create belonging
🌍 Embrace the Adventure – Stay curious and keep improving

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✨ What You’ll Do

🍽️ Food & Beverage Service

• Provide attentive and professional food and beverage service to members and guests.

• Greet members and guests promptly upon seating and distribute menus.

• Fill water glasses and make menu recommendations.

• Take food and beverage orders and communicate special preparation requests to the kitchen.

• Serve food and beverages efficiently, accurately, and courteously.

• Recommend daily specials, wine selections, and other menu offerings.

• Check back with members and guests to ensure satisfaction throughout their dining experience.

• Clear soiled dishes and tables after each course, resetting them with the appropriate silverware.

• Present dessert menus and recommend desserts, coffee, and after-dinner beverages.

• Thank members and guests and invite them to return.

• Learn members' names and remember their individual preferences to provide personalized service.

📋 Menu Knowledge & Member Experience

• Maintain extensive knowledge of food and beverage menus.

• Demonstrate knowledge of beer, wine, and spirits.

• Communicate menu items, ingredients, daily specials, and beverage selections accurately.

• Understand and maintain proper timing between courses.

• Anticipate members' and guests' needs and provide proactive, personalized service.

• Handle member charges and credit card transactions according to established standard operating procedures.

• Perform assigned side work to ensure readiness for each service period.

🤝 Leadership & Teamwork

• Promote a positive and professional restaurant culture.

• Work collaboratively with kitchen staff, servers, and other food and beverage team members.

• Communicate effectively with supervisors and coworkers to ensure smooth dining operations.

• Notify supervisors of member or guest complaints as soon as they occur.

• Demonstrate a positive attitude and willingness to support the team.

🧼 Safety & Sanitation

• Maintain clean and organized dining room and bus station areas.

• Clear, clean, and reset tables promptly after members and guests depart.

• Complete assigned cleaning and closing duties as directed by management.

• Follow all applicable local and state laws, Club policies, and procedures regarding the service of alcoholic beverages.

• Understand and perform assigned responsibilities during emergency situations.

• Maintain proper cleanliness and sanitation standards throughout each shift.

📝 Additional Responsibilities

• Manage service timing to ensure each course is delivered appropriately.

• Complete assigned responsibilities efficiently while maintaining high service standards.

• Assist with additional duties as assigned by management.