Server
San Vicente Clubs Overview
San Vicente Clubs is a prestigious private members-only club originating in West Hollywood, California. Since its 2019 opening, San Vicente Bungalows has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members. Building on the success of the original West Hollywood location San Vicente is expanding to Santa Monica and New York City in 2024.
We are seeking team members who share a passion for hospitality and a desire to deliver high standards and service levels to our members and guests. We offer a wide range of benefits to our full-time employees including:
- Medical, dental and vision health benefits
- Life insurance
- 401k plans matching up to 4%
- Tuition reimbursement
- Pet insurance
- Employee Assistance Programs
- Employee appreciation and incentive programs
Position Summary
Responsible for greeting guests, providing excellent guest service upon guest entering food and beverage outlet. The Server normally works a regular food and beverage shift but may be asked and assigned another shift due to work needs.
Duties and Responsibilities
- Takes food and beverage order accurately.
- Enters food and beverage order in the POS system.
- Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards.
- Answers all questions regarding the menus accurately.
- Utilizes selling techniques to up sell.
- Handles financial transactions accurately and in accordance with established procedures.
- Properly and accurately close guest checks.
- Acknowledge guest need, anticipate guest needs and always respond promptly to maintain positive guest relations at all times.
- Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.
- Informs manager of any guest complaints, requests or problems.
- Maintain organized and clean work area.
- Communicate with in coming/ prior shift as to outstanding tables.
- Reports any damages, discrepancies and or malfunction of equipment to manager.
- Follows all safety and sanitation procedures that pertain to the job.
- Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.