Service Advisor Apprentice
Posted Updated
Role overview
As a Service Advisor apprentice, you'll be the first connection point with our customers. It will be your job to deliver a premium customer service experience. The basics of customer service should be met consistently and you should understand and exceed customer expectations.
Key responsibilities
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.Teamwork: Liaison with all the relevant departments including...
As a Service Advisor apprentice, you'll be the first connection point with our customers. It will be your job to deliver a premium customer service experience. The basics of customer service should be met consistently and you should understand and exceed customer expectations.
Key responsibilities
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.Teamwork: Liaison with all the relevant departments including...