SERVICE ADVISOR
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Description
Join Our Winning Team!
Are you an energetic, customer-focused professional with a passion for the automotive industry? Seeking a Service Advisor to join our growing service team. We’re looking for someone who thrives in a fast-paced environment, delivers exceptional customer experiences, and works well with both customers and technicians to ensure repairs are completed efficiently and accurately.
What You’ll Do:
- Greet and assist service customers with professionalism and enthusiasm
- Write repair orders and communicate customer concerns clearly to technicians
- Provide accurate estimates for labor and parts
- Keep customers informed throughout the service process
- Review completed repairs, explain work performed, and ensure satisfaction
- Maintain high CSI (Customer Satisfaction Index) scores and build long-term relationships
What We Offer:
- Competitive pay plan
- Supportive management team and a positive work environment
- Prior experience as an Automotive Service Advisor or Writer (preferred)
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure