Service Advisor

Position Overview:

As part of the Open Road Collision group DBA 1st Choice Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Service Advisor.

Key Responsibilities:

• Act as the primary contact for customers and insurance companies throughout the repair process.
• Review and verify estimates from insurance companies and our shop’s estimating staff, ensuring accuracy and completeness.
• Provide regular status updates to customers, maintaining clear and positive communication at every stage.
• Submit estimates and necessary supplements to insurance companies for timely processing.
• Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.

Why Work With Us?

· Team-oriented culture

· I-CAR Gold Certified

· OEM Certified

· Streamlined workflow for increased earning potential

· Opportunities for professional growth and certification

· Competitive compensation and benefits (discussed upon interview)

· Commitment to safety, quality, and a positive work environment