Service Advisor (Rapid City, SD)
Billion Automotive is hiring an Automotive Service Advisor to join our growing team!
Competitive compensation depends on experience.
ESSENTAIL FUNCTIONS:
-Schedule service appointments.
-Greet customers and obtain vehicle information.
-Write customer vehicle problems accurately and clearly on repair orders.
-Refer to service history, inspect the vehicle, and recommend additional needed service.
-Advise customer on the care of cars.
-Provide complete and accurate written cost estimate for labor and parts.
-Checks on the progress of repair throughout the day and inform the customer.
-Implement and maintain service marketing program.
-Review and close repair orders.
-Keep service department forms, menus, and pricing guides up-to-date.
-Implement a quality control process to eliminate comebacks.
-Other duties as assigned.
QUALIFICATIONS:
-Prior experience in an automotive dealership strongly preferred
-Strong organizational and communication skills
-Ability to multi-task in a fast-paced environment
-Valid driver's license/acceptable driving record