Service Delivery Manager
Posted Updated
Summary
Service Delivery Manager based in Canberra overseeing operational services: managing service levels, reporting and reviews, coordinating incident/problem/change/request management, leading escalations and service transitions, and managing suppliers and delivery teams. Requires a current NV2 and/or TSPV Australian government security clearance; start date June 2027.
Office locations : Canberra Essential : Current NV2 and/or TSPV security clearance Start Date : June 2027 We are seeking a Service Delivery Manager to oversee operational services, manage stakeholder relationships and drive service improvement. Key responsibilities Manage service levels, performance reporting and service reviews. Coordinate incident, problem, change and service request management. Lead escalations and oversee service transition and continuity. Manage suppliers, delivery teams a…