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Softthink Solutions Inc

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Service Delivery Manager / Project Manager

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Summary

Onsite Service Delivery Manager / Project Manager in Santa Monica, CA who runs a 24x7 IT service desk: owns service delivery, contractual and SLA compliance, project coordination, reporting, and stakeholder communication. The role requires US citizenship.

Job Description Job Description Job Title: Service Delivery Manager / Project Manager Location: Onsite, - Santa Monica, CA Work authorization: US Citizen Role Summary: Responsible for overall service delivery, project coordination, SLA performance, reporting, stakeholder communication, and ensuring that the 24x7 service desk operates in accordance with project requirements. Roles and Responsibilities: • Manage overall service delivery and ensure compliance with contractual and SLA requirements.…

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