Service Delivery Manager
Summary
Oversee service management for branch, corporate, and cloud networks, ensuring KPIs and service targets are met while coordinating between SDN teams, stakeholders, and vendors.
Description Create your best future and join Westpac as a Service Delivery Manager. What’s the role? The Service Delivery Manager is responsible for overseeing service management activities across Westpac’s branch, corporate, and cloud networks, ensuring service delivery aligns with business priorities and that operational performance meets defined KPIs and service targets. Acting as the primary liaison between the Software Defined Networks (SDN) team, internal stakeholders, and external vendor…