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Pro-Connexions Ltd

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Service Desk Analyst / 1st Line Support

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Summary

Office-based 1st line service desk analyst in Wakefield providing end-user IT support Monday to Friday, with multiple roles available. Core tech includes Windows 10/11, Office 365, Active Directory, Group Policy, SCCM and printer/hardware support, with strong customer service skills expected.

1stLine Support / Service Desk Analyst / IT Support – Office based in Wakefield- Mon – Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support / Service Desk Analyst / IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM …

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