Service Desk Analyst
Summary
Provide first-line IT support to staff via phone, email, and self-service, logging incidents and requests during hybrid office hours.
Job Description What will you be doing? We’re seeking a talented Service Desk Analyst to join our team in Liverpool, responsible for providing first line technical support to all Evelyn Partners staff, answering the Service Desk phone, logging Incidents and Requests and responding to queries raised by email or self-service. This is a hybrid working role. Following extensive training, this role will provide Service Desk cover 10:00 - 18:00 Monday to Friday. As a Service Desk Analyst, your respon…