Service Desk Coordinator
Posted Updated 4
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Summary
Rapport is hiring a Service Desk Coordinator in London to be the go-to contact for helpdesk queries on behalf of a prestigious client — logging, tracking and resolving service requests with accuracy and professionalism. Day to day it's ticket handling and coordination within Rapport's small Ambassador team.
We're looking for a Service Desk Coordinator to join our small team Rapport Ambassadors, working closely with our prestigious client to keep everything running smoothly behind the scenes. This role is all about efficiency, professionalism and great service. You'll be the go-to person for helpdesk queries, ensuring requests are logged, tracked and resolved with accuracy and care. You'll work hand-in