Service Desk (L1 or L1.5)
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Summary
Service desk analyst (L1 or L1.5) providing first-line IT support for an established Brisbane IT consultancy's client portfolio — responding to user issues, troubleshooting, and escalating where needed. The truncated posting does not name a specific tech stack.
About the Company Located on Brisbane’s north side, just 5km from the CBD, our client has been operating successfully for over 15 years. In that time, they’ve cultivated an impressive client portfolio within a well-defined niche. A recent senior leadership appointment has brought fresh perspective and energy to the business, enabling them to modernise their service offering and move away from the traditional consultancy model. You’ll be joining the business at an exciting growth phase. Having a…